Terms of Service

By shopping at TrendsFlux, you agree to these terms.

Products and prices

All prices are in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise. We try to keep product information and stock accurate, but a product may occasionally be out of stock after you order — in that case we will contact you and offer a replacement or a full refund.

Orders

An order is confirmed once we receive it. We may cancel an order if the delivery address or phone number is incomplete, or if the product is unavailable. For Cash on Delivery orders, please make sure your phone is reachable so the courier can deliver.

Returns

Returns and refunds follow our Refund Policy. Please read it before placing an order.

Fair use

Please do not misuse our store, place fake orders, or abuse our support. We may refuse service to anyone who does so.

Changes

We may update these terms from time to time. The latest version will always be on this page.

If you have any question about these terms, contact us at trendsflux20@gmail.com.

Customer Complaint Box

Yahan apni complaint submit karein.

This form sends your complaint to the store owner by email. Keep your order number safe, you will need it in the Resolve Box below.

Complaint Resolve Box

Status check ya resolved confirm karein.

Submit your complaint above, with your order number.
Our team checks the order and replies by email / WhatsApp.
Once fixed, confirm below that your issue is resolved. If not, choose "Still not resolved" and we will reopen it.

Important, in plain words: a theme alone cannot run a live ticket database. This box sends a tracked update to the store owner, who replies and closes the complaint. For automatic ticket numbers and live status, add a helpdesk app later from the Shopify App Store, this section will still work with it.