Privacy Policy

TrendsFlux respects your privacy. This policy explains what information we collect and how we use it.

Information we collect

When you place an order, we collect your name, phone number, delivery address, email address and payment information needed to process and deliver your order. When you browse our store, we may collect basic information such as your device type and pages visited, through cookies and analytics tools.

How we use it

To process, dispatch and deliver your orders
To contact you about your order or delivery
To respond to complaints and support requests
To improve our store and products

Sharing

We share your delivery details only with our courier partners so your order can be delivered. We never sell your personal information to anyone.

Your choices

You can ask us to correct or delete your personal information at any time by emailing trendsflux20@gmail.com. You can unsubscribe from marketing emails at any time using the link in the email.

Contact

For any privacy question, email trendsflux20@gmail.com.

Customer Complaint Box

Yahan apni complaint submit karein.

This form sends your complaint to the store owner by email. Keep your order number safe, you will need it in the Resolve Box below.

Complaint Resolve Box

Status check ya resolved confirm karein.

Submit your complaint above, with your order number.
Our team checks the order and replies by email / WhatsApp.
Once fixed, confirm below that your issue is resolved. If not, choose "Still not resolved" and we will reopen it.

Important, in plain words: a theme alone cannot run a live ticket database. This box sends a tracked update to the store owner, who replies and closes the complaint. For automatic ticket numbers and live status, add a helpdesk app later from the Shopify App Store, this section will still work with it.